Jarrods — The Staircase Company
In Their Words
Every Jarrods staircase is designed and built for the people who'll live with it. Here you'll find honest words from the homeowners we've worked with — their experiences, their finished staircases and what it was really like to work with our team from first design through to final installation.
A great service, completed on time, with attention to detail by happy, pleasant grafters, who delivered a fabulous staircase which met all our expectations.
Mr Ian Dodd
Excellent workmanship, pleased with the whole job from start to finish!
Mr & Mrs Price
Great job by really skilled and pleasant guys. Worked late into the evening to ensure the job was finished and to such a high standard! The new staircase has transformed our house!
Mr & Mrs Billingham
We made a decision in December to change our staircase, and by the start of February our dreams had come true! Our glass staircase has brought light into our lives!
We found Jarrods refreshingly easy to deal with and with their focus on exceptional customer service and good communications ensured that any concerns were immediately dealt with. The finished staircase has exceeded our expectations – all accomplished by skilled tradesmen who went that extra mile. An excellent product built by a company that puts the customer first. It’s a pity we don’t have any more stairs to build because we enjoyed our Jarrod experience.
Mr & Mrs Wood
“I am very pleased with the beautiful new staircase, and I am impressed with the hard work the team provided. Thank you so much.”
Mr and Mrs Hinton
“Nick and Craig were excellent ambassadors for your business. We are delighted with our refurbished staircase – the quality of both the materials and the workmanship are extremely high. The team cleared up after themselves and left our house looking tidier than before they started! “
Mr Peter Beard
“Extremely pleased with the whole process, from start to finish! An excellent job and will highly recommend to all that ask!”
Dr Oram
The recent glass and light oak renovation to our balustrades and banisters has brought our hall and landing from looking very dated (1960’s build), bang into the 21st century at a stroke. It has added a real wow factor to our hall and made it much lighter and brighter.
Nick and Craig are not only real craftsmen, they are also courteous, punctual, extremely hard working and a pleasure to have in your home. Please pass on our pleasure and thanks to them both for a first class job. We will have absolutely no hesitation in recommending Jarrods to other people because of your professionalism, attention to detail and commitment to customer satisfaction.
Sandra & Roger Silvester
Our wooden staircase is now complete. Nick and Craig our installers were prompt, professional and a pleasure to have working in our home. They worked extremely hard, often til 6.45 in the evening. Their attention to detail was exemplary.
Paul (Surveyor), must get a mention for sticking with my mad desire to have unique black wrought iron spindles on the landing that had to come from France! He kept us informed of progress all the way until we finally managed to locate them and wow am I pleased with the end result!
Jarrod himself rang to check that all was going as planned, and customer service has been without fault from start to finish.
In conclusion, did I get what I wanted rather than something that the company wanted me to have?…Yes!
Did the completed project meet my expectations?…Yes, without doubt!
Standard of workmanship and quality of goods?…Excellent!
Time taken for the project to be completed?… Two and a half days, no complaint at that.
You may find cheaper, yes, but having researched many and spoken to some, I would have no hesitation in using Jarrods again or recommending them to friends. It is true, you get what you pay for. This company is mindful and respectful that a project like this is a major undertaking for a homeowner and this is reflected in it’s service and product.
Hilary Marck